Questions, answered plainly

Frequently asked questions

Do I need an assessment before starting a program?

Yes. The Evergreen Movement Assessment is completed separately before the program begins and helps determine the most appropriate service pathway based on the client's goals, needs and circumstances.

Can I book just one session?

Yes. Individual sessions may be available when appropriate. New clients are generally encouraged to begin with an assessment.

What happens after the assessment?

Evergreen will discuss the most appropriate next step. This may include a personalized program, individual services, continued independent activity or referral to another professional.

How long are the programs?

Initial programs are designed over four weeks. Ongoing continuation programs are also structured over four-week periods.

Can I continue after my first program?

Yes. When ongoing support is appropriate, clients may continue with a four-week continuation program.

Do you provide physiotherapy?

No. Evergreen Mobility & Wellness provides kinesiology and wellness services within its professional scope.

Can I claim the service through insurance?

Insurance coverage varies by plan. Clients should confirm eligibility and reimbursement directly with their insurance provider. Evergreen does not guarantee reimbursement.

What is kinesiology?

Kinesiology is the science of human movement. Kinesiologists use exercise, movement strategies, and functional activities to help individuals improve mobility, physical function, strength, balance, and overall well-being. At Evergreen Mobility & Wellness, we focus on helping clients maintain independence, confidence, and an active lifestyle through personalized in-home movement programs.

What is a kinesiologist?

A kinesiologist is a movement professional trained in human anatomy, biomechanics, exercise science, and physical activity. Ivan Garrido is a trained kinesiologist with over 10 years of professional experience and is a member of Kinesiology PEI, connected with the Canadian Kinesiology Alliance.

What services does Evergreen Mobility & Wellness provide?

We provide personalized in-home kinesiology and wellness services: the Evergreen Movement Assessment, four-week Healthy Aging and Return to Activity programs, four-week continuation programs, and individual movement sessions. Each visit is adapted to the client's goals, abilities and comfort level.

Who can benefit from your services?

Our services are especially designed for older adults who want to maintain independence, individuals experiencing reduced mobility or confidence with movement, adults who want to improve strength, balance, and physical activity, and people looking for personalized support in the comfort of their own home.

Do I need a doctor's referral?

No. A medical referral is not required to book a kinesiology and wellness session with Evergreen Mobility & Wellness. However, clients should consult their physician or healthcare provider if they have medical concerns or are unsure whether exercise-based services are appropriate for them.

How is kinesiology different from physiotherapy?

Kinesiology and physiotherapy are distinct professions with different scopes of practice and different approaches. Evergreen provides kinesiology and wellness services focused on human movement, physical activity, exercise and functional goals. Evergreen does not provide physiotherapy services.

Can I benefit from kinesiology if I'm not an athlete?

Absolutely. Kinesiology is about human movement, not only sport. People of many ages and physical abilities benefit from support with mobility, strength, balance, physical activity and active living — often with everyday goals such as stairs, gardening or walking further.

Do I need to be fit before starting?

No. You do not need to be fit, experienced or in any particular condition to begin. Sessions start from where you are today, at a pace that feels comfortable, and are adapted as your confidence grows.

Can Evergreen support me after physiotherapy or other healthcare care?

In many cases, yes. Where appropriate, Evergreen can support your movement and activity goals as you progressively return to your usual routine. Evergreen does not replace the care, assessment or recommendations of regulated healthcare professionals — please follow their guidance and check with them if you're unsure.

How long is each visit?

Home visits are scheduled for either 60 or 90 minutes, depending on the service. Session time begins when the scheduled service starts in your home; travel time to and from the appointment is separate from the session duration.

Where do you provide services?

Evergreen Mobility & Wellness provides in-home services in Charlottetown, Cornwall, Stratford and surrounding areas up to 20 km from Charlottetown. Travel within Charlottetown, Stratford and Cornwall is included. A travel fee of $1 per additional kilometre applies beyond the included service area.

How should I prepare for a home visit?

Clients should prepare a safe and comfortable indoor space, comfortable clothing suitable for movement, any relevant health information that may affect participation, and a secure environment where pets do not interfere with the session.

Do you work with older adults or people with limited mobility?

Yes. Supporting healthy aging and maintaining independence is one of our main focuses. Sessions can be adapted according to each person's abilities, comfort level, and goals.

What should I expect during my first session?

The first visit includes a conversation about your goals and lifestyle, a review of your movement history and relevant concerns, functional movement observation, and personalized recommendations and exercises. The goal is to understand your needs and create a safe, practical plan that fits your daily life.

Why choose an in-home service?

Many people find it easier and more comfortable to receive support in their own environment. A home visit allows us to understand your daily challenges and create movement strategies that are realistic, safe, and meaningful for your lifestyle.